2CanCall Review
If you are a business with multiple offices, remote workers or large client lists then your telephone services will be integral to your communication structure, but could also be one of your biggest expenses next to accommodation and staffing. You can lower your call costs easily with online Internet telephone providers such as 2CanCall, who can offer you with an affordable way to make calls using VoIP (Voice over Internet Protocol) services. 2CanCall VoIP services also offer an affordable way to expand your business telephony system, and you can add new numbers, lines, voicemail and even switchboard services at very little expensive unlike with traditional telephone services.
Business VoIP Features
2CanCall integrates seamlessly with your existing landline, computer and Internet connection systems, and by routing your calls through your high speed cable or DSL connection you can bypass the expensive call costs with traditional telephone services and make low rate and even free calls. Some of the great features from 2CanCall include:
• Free site-to-site calls which is ideal if you have remote workers that spend a lot of time on the move or working from home.
• Call monitoring and recording services ideal for tracking customer service helpdesks.
• Unlimited extensions and lines so your telephony system expands with your business without any hassle or extra costs.
• Voicemail for each extension number and also message forwarding to email so that each member of staff can manage their voicemail more efficiently and save messages on their computers.
• Auto Attendant, call menus, customizable on hold music and call queuing to help you manage high levels of incoming calls efficiently.
• Call divert allows you to forward calls automatically onto clear lines when an extension is busy so that customers can always talk to a member of staff.
• 2CanCall internet telephone services can be integrated with existing hardware and software (including Outlook, ACT and more) and this means set up costs are minimal.
• 2CanCall VoIP services also allow you to send and receive faxes online, and this is another easy to use, cost saving feature.
• Call conferencing facilities so that you can arrange face-to-face meetings at low costs, including support for videophones.
• Reduced national and international call tariffs, ideal if you do a lot of business with overseas clients and suppliers.
• Calls are billed monthly with fully itemized invoices and are charged on a per-second basis and there are no hidden minimum call charges or connection charges, so you will only pay for the calls you have actually made.
• You can transfer existing numbers over the 2CanCall VoIP services for no extra charge.
Customer Support
2CanCall is maintained by Computerized Business Systems Limited and if you have any questions or queries about the online telephone services you can contact the helpdesk by phone, fax, email or snail mail. Technical support is provided as part of your telephone package and is charged on a yearly basis for a fixed fee, and provides both remote and onsite technical help and advice.
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