5 Reasons to Switch to VoIP
VoIP stands for Voice over Internet Protocol. This is a way of sending and receiving telephone calls over the Internet. VoIP is becoming more and more popular with both business and domestic callers because it offers a wide number of benefits over standard telephone systems. Here are the five main reasons why you should consider using VoIP.
1. VoIP is Cheaper than Standard Telephone Providers
Standard telephone networks require a lot of maintenance and servicing. This drives up prices and make PSTN telephones bills one of the highest monthly expenses for both homes and businesses. Calls made over the Internet do not need to go through exchanges or complex cable networks. This means that VoIP providers are able to provide a fast, effective modern telephone service that is much more competitive than standard telephone providers. VoIP providers are able to offer very cost effective unlimited call packages for both national and international calls. This means that the customer only needs to pay a standard monthly charge, regardless of how many calls they make. This is ideal for businesses and makes it much easier to budget for your telephone expenses as you know exactly what you will be paying each month in advance.
2. Low Maintenance
VoIP systems are software based which means that most of the main administrative tasks can be carried out through a computer. If you want to move an extension line, add a new number or change features then you can do so simply by logging into your administrator account online. This means you will not have to call a telephone engineer whenever you want to make changes to your internal phone system and this can save you a lot of money. It is also very easy to upgrade your system with VoIP, so you can add new features and software at just a click of a button.
3. High Call Quality
In most cases VoIP call quality is equal and even better than traditional landlines. This is particularly true of overseas calls and as long as you have a high speed broadband connection there should be no delays or ‘crackling’ on the line.
4. Business Features
VoIP offers a number of useful business features as standard with most call packages. Features such as free computer-to-computer calls, call cascading and autoattendant are essential for providing a smooth, seamless internal and external telephone system for your business. Conference calling is also available on VoIP phones and this allows people to stay in touch quickly and cheaply. You can record calls very easily with VoIP and this is an important feature for businesses to help ensure call quality. Voicemail is also available with VoIP and this allows everyone in your business to have their own messaging service. They can record their own greeting or choose from a standard version. A voicemail service allows customers to leave message if the line is busy or the caller unavailable.
5. Choose Your Number
VoIP is very flexible when it comes to choosing a telephone number. You can transfer your existing number over to your new VoIP service (this should take just a few weeks to process). You could also choose a local number anywhere in the country or even a toll free number. This is a good way for businesses to choose cost effective ways for their customers to get into contact with them, wherever they are.
Overall
VoIP can be a very effective and practical solution for both business and domestic calls. You will need an existing high speed broadband connection in order to use VoIP. Because broadband connections can process such large volumes of data you can still use the Internet alongside your VoIP calls without any interruption to service.