TalkSwitch Review
TalkSwitch offers powerful PBX phone systems for small to medium sized business, providing an affordable, fully featured way to set up online telephone services. TalkSwitch online phone systems are easy to install and manage, and integrates with existing computer and telephone hardware and software. All you will need to sign up to TalkSwitch Internet phone services are a high speed cable or DSL connection and regular analogue or IP telephone handsets.
Business Online Phone Features
TalkSwitch offers a number of practical telephony features for businesses including support for up to 16 extensions with each TalkSwitch unit (with individual voicemails) and upgrades for up to 64 extensions per location for when your business grows and expand. Other top features include:
Built in Voicemail – make sure you never miss a call by offering you customers and colleagues with a quick and easy way to leave you a message, and with TalkSwitch you can integrate your voicemail with your email box, so that you can get access to messages by logging into your inbox from any web enabled computer. You can also save your email voicemail messages as audio files and forward them on to other colleagues if you need to.
Auto Attendant, Menu Options and Music On Hold – set up professional style customizable switchboards at just the click of a button with TalkSwitch, ideal for managing high levels of incoming calls on sales and customer services helpdesks.
Call Forwarding – you can set up calls to be forwarded to other extensions when busy, or even to mobile phones if staff are going to be out of the office, either working from home or traveling on business.
Call Centre Structures – you can easily set up call centre style phone systems with TalkSwitch, with call distribution, ring groups and call queuing features.
Support for both analogue and IP extensions – combine landlines and VoIP services to provide a more comprehensive telephony system that allows you to take advantage of the low call costs with Internet phones and also the familiarity of standard telephone networks.
Intuitive Configuration Software – this allows you to quickly and easily manage your phone system remotely or locally.
Utilize Existing Hardware – you can integrate regular analogue telephone handsets (both cordless and corded) with TalkSwitch’s online telephone services as well as specialist IP phones.
Free Downloads – once you have signed up to TalkSwitch’s services you will get free software downloads to make sure your telephony systems is up to date with all the latest features.
Customer Support
TalkSwitch offers a comprehensive online Support Center, where you can download all the latest software releases including new music on hold options, and there are also number of useful online features such as troubleshooting tips, downloadable start up guides, user and configuration guides for all of the TalkSwitch equipment and services, quick reference cards and also direct technical support if you run into any problems not covered in the Support Center.
Back to Comparison Chart